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The human resources department has an important role to play in every organization, whether it’s a small, medium or large enterprise. How efficient the human resources department is, can go a long way in determining the efficiency of employee management in the organization, as well as the employee experience. Right from day one, it is the role of the HR department that determines the experience of the employee in the organization, and this lasts well into the last day too. Hence, what this department of the modern organization needs is an automated HR software that streamlines all the tasks and eliminates the time and efforts required as well as the errors caused due to the manual process.

A human resource management software is a software that redefines the way the HR department conducts its day-to-day activities in the organization. It is a platform that automates every activity of the department and hence, increases its efficiency and productivity. The new age HR software are designed as modular platforms, and some examples of such modular software include Digital HRMS, Zoho People, and Beehive. These platforms are designed to offer multiple modules which makes it possible for the enterprise to pick and choose the modules that best cater to their requirements. While the modules are many, there are a few of them that are key to the successful operations of the HR department. This article looks into them and why they are so important.

1] Onboarding

Research shows that a seamless onboarding process is a key factor which determines whether the employee would continue with the company for a long period. Hence, it should be a priority for organizations to offer the employees a systematic onboarding process, in order to benefit from that all important first impression. Contrary to what many organizations believe, onboarding is more than just handing over the offer letter. It should make it easy for the employees to know their responsibilities, the team mates, as well as the workplace policies. An automated HR software makes all this easy and stress-free.

2] Leave Management

Management of employee leaves is one of the highly important tasks performed by the HR department, because the calculation of leaves is what affects the calculation of the payroll. Using a manual system for leave management, especially when there are hundreds of employees, can be difficult and is likely to lead to errors. AN automated leave management module that modern HRMS software offers is the solution.

3] Time & Attendance

Another very important HR software module that no organization can do away with, is the time and attendance module. With so many employees in organizations today, managing the attendance can end up being a mammoth task that is best managed with an automated system. It comes as little surprise that enterprises today are recognizing the need for investing in the time & attendance module.

4] Benefits Management

Employee benefits is something that every organization offers to its employees and the management of the benefits for every employee is something that calls for an automated HR software module. Not just that, this module also allows employees to keep a tab on their benefits and the status of processing. This module makes it easy for the organization to streamline the allocation of benefits like healthcare, insurance policies, pension or welfare benefits, and more.

There are many other modules that an automated HR software offers but the ones mentioned above are the most important ones. When an organization decides to invest in a HRMS software, it is recommended that they learn about all the modules and their functionalities, and then choose the ones that they require the most.

Today Big Data is one of the biggest challenges that enterprises are facing as data continues to grow and enterprises across the globe have to find a way to manage and analyze all this data. The solution to this is the new age enterprise search tool, which is equipped with an advanced set of text mining features. In fact, the text mining features are extremely useful in analyzing the enterprise data which is in multiple formats and is collected from various sources, as varied as social media to emails. However, when it comes to a process, it is important to understand whether it is performing as effectively as it should. This is where there comes the need to analyze the performance of the text analysis process used in analyzing and finding information. This is where the need for Search Analytics comes into the picture.

What is search analytics? It is a technology that allows you to analyze if your search platform is performing as intended, and if your users are getting the results they seek. There are a set of parameters on which search analytics results are based, and they are known as the metrics. Conversion rate, number of results per query, and top search terms, are a few examples. The advent of advanced enterprise search tools have made it easy for organizations to implement this concept. 3RDi Search is one such platform that offers advanced search analytics along with text mining capabilities. Another example is Commvault, which also offers data integration and analytics for enterprise data. So, here are the 4 key metrics these tools consider when formulating search analytics.

1] Most Clicked Results

The most clicked results refer to the results on the results page that more users click on more often. In other words, these are the results that get the highest number of clicks. When the user gets an entire page or more of results after entering his query, not all results will cater to his requirements in the same way. So, there are certain results that appeal to the user, while the others do not. The purpose of this metric is to help the enterprise figure out which results are the most relevant when it comes to the target users.

2] Top Search Terms

Top search terms are nothing but the terms that are really popular with the target users of an enterprise. In other words, these are the terms that are most frequently looked for. Closely studying the top query terms over a period of time can help the enterprise identify the “trends” – the information that most target users are looking for.

3] Conversion Rate

So, the enterprise has a search analytics tool that works fine and there are people who are landing up on their website. But the next step is conversion – the users who turn into customers of the business after landing up on their site. Conversion rate indicates the number of users per 100 users that are converting into customers.

4] Number of Results for a Keyword

This is another key metric and it determines the number of results that a said keyword fetches. Often it happens that the number of results for one keyword can vary drastically from the number of results fetched for another keyword. This can translate to poor user experience, and if it is detected, steps should be taken to bring in some uniformity.

In addition to the ones mentioned above, there are quite a few other search analytics metrics that enterprises can use to understand how their platform is functioning. The insights drawn from search analytics can be used for formulating informed business decisions.